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Careers

Build your career with ROYCE’, Japan’s leading chocolatier!

At ROYCE’, we create chocolate rich in aromas, flavours and textures which appeal to all of your senses. We pride ourselves in unique recipes, high-quality ingredients as well as the very best in Japanese innovation in production and packaging materials. We apply the same devotion to selecting and developing the best people.

As an employer of choice, ROYCE’ Malaysia values driven, energetic individuals with a passion for chocolate and sales. In exchange for your expertise and enthusiasm, we offer excellent career growth opportunities as well as competitive remuneration and benefits. If you have the right attitude, aptitude and passion for retail and people – we want you!


Visual Merchandiser cum Corporate Sales

General Job Scopes:

  • To set the guidelines for products planogram, interior/ exterior displays, point of purchase display, window displays and seasonal displays.
  • Identify and source for props, materials and product mock-up.
  • Visit retail outlets to coach in-store retail teams to interpret the guidelines and training them in the execution of the visual concept.
  • To produce seasonal/ festive gift sets/ hampers configuration.
  • Develop strategies and action plans to grow sales from the corporate channel.
  • Identify new markets/ events/ joint collaboration.
  • Manage and follow through with corporate clients' needs.
  • Review, develop, administer and ensure adherence to the Standard Operating Procedures.


Education:

  • Marketing & Sales
  • Visual Merchandising
  • Interior Design
  • Art and Design


Skills:

  • Talent for design, colour and style.
  • Creative flair and imagination.
  • Visual/ spatial awareness and manual dexterity.
  • Arranging displays and preparing product dummies.
  • Customer Service Skills.
  • Effective communication and negotiation skills.
  • Flexibility and able to work with constructive criticism.
  • Photography skills.


Others:

  • Sales experience in Retail and B2B.
  • Retail merchandising/ design experience.
  • Persistence.
  • Able to start work immediately.



Operation Assistant Manager

Principal Accountabilities:

Assist in the overall retail operations for all outlet.
Assist in the implementation of business plan, marketing program and promotional activities.
Responsible for day-to-day smooth running of retail business including people management, operation issues, stock replenishment and etc.
Liaise directly with OP / Staffs to ensure retail excellence in accordance to brand guidelines through store fit out, customer service, VM and operations.
Monitoring staffs duty roster & job performance.
Provide key support in sales administration and customer support services which include order processing, handling customer enquiries and etc.
Process, coordinate and validate daily sales order.
Compound Group / Personal Sales Report, Punch card, OT form, etc.


Marketing Executive

Responsibilities:

Plan, define and implement marketing strategies and ideas
Maintain and update marketing plan for the retail & website
Develop and continuously innovate E-commerce website based on data analysis, market trends and business requirements
Understanding of the disciplines required to drive traffic to retail & websites (ppc, email marketing, online PR, SEO, offline marketing and PR, affiliate programmes, etc)
Organize and oversee advertising/communication campaigns (social media)
Write copy for diverse marketing distributions (brochures, press releases, website material, etc.)
Create banners, posters, images, promotions, etc for display on the retail & website
Collaborate with managers in preparing budgets and monitoring expenses
Liaise with agencies or in-house teams to implement and support campaigns

Requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Marketing, Commerce or equivalent
At least 2 year(s) of working experience in the related field is required for this position
Preferably Junior Executives specializing in Marketing/Business Development or equivalent
Adaptability
Good organisation and planning skills
Preferably with basic administration background
Full-Time position(s) available


Graphic Designer

Principal Accountabilities:

Design all creative needs for Retail & E-commerce division. This includes, but is not limited to, marketing collaterals, point of purchase displays, retail signage, product photography, email, website and Facebook campaigns, product catalogs, and ads.
Work directly with Marketing / Operations / Management team to develop design concepts and implementations that are consistently on target with brand objectives and consistent with corporate branding guidelines.
Develop and continuously innovate E-commerce website based on data analysis, market trends and business requirements.
Direct in house photo shoots (when taking product photographs in-house).
Respond to logo and artwork requests by internal or external parties.

Job Specifications:

3-5 years of related experience in product development, marketing or graphic design
Expertise in Photoshop CS6, Illustrator CS6, InDesign CS6 (Mac environment)
Some knowledge of digital prepress processes as well as printing processes (4-color and spot-color)
Basic knowledge of flash, CSS& html and Adobe Acrobat Pro
Highly organized with outstanding attention to detail from start to finish
Time management skills to manage competing and changing priorities
Excellent English communication skills (written & verbal)
Proven ability to work well under pressure.
Ability to work well with a variety of people across all levels of the organization
Willingness to assist with Marketing team should the need arise

 

Retail Assistant (Full Time)
Located in Subang Empire

Requirements:
Excellent customer service and people management skills
1 to 3 years retail operations working experience
Willing to work shifts, on public holidays and weekends
Good command of English language

 

Retail Assistant (Part Time)
Located in Isetan Japan Lot 10

Requirements:
Excellent customer service and people management skills
1 to 3 years retail operations working experience
Willing to work shifts, on public holidays and weekends
Good command of English language

 

Please contact 603-5623 8843 for a job interview, or email careers@royce.com.my with your resume, experience, present and expected salary.

Shortlisted candidates will be contacted via phone call.