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Build your career with ROYCE’, Japan’s leading chocolatier!

At ROYCE’, we create chocolate rich in aromas, flavours and textures which appeal to all of your senses. We pride ourselves in unique recipes, high-quality ingredients as well as the very best in Japanese innovation in production and packaging materials. We apply the same devotion to selecting and developing the best people.

As an employer of choice, ROYCE’ Malaysia values driven, energetic individuals with a passion for chocolate and sales. In exchange for your expertise and enthusiasm, we offer excellent career growth opportunities as well as competitive remuneration and benefits. If you have the right attitude, aptitude and passion for retail and people – we want you!


Operation Assistant Manager

Principal Accountabilities:

Assist in the overall retail operations for all outlet.
Assist in the implementation of business plan, marketing program and promotional activities.
Responsible for day-to-day smooth running of retail business including people management, operation issues, stock replenishment and etc.
Liaise directly with OP / Staffs to ensure retail excellence in accordance to brand guidelines through store fit out, customer service, VM and operations.
Monitoring staffs duty roster & job performance.
Provide key support in sales administration and customer support services which include order processing, handling customer enquiries and etc.
Process, coordinate and validate daily sales order.
Compound Group / Personal Sales Report, Punch card, OT form, etc.

Visual Merchandiser cum Corporate Sales

General Job Scopes:

  • To set the guidelines for products planogram, interior/ exterior displays, point of purchase display, window displays and seasonal displays.
  • Identify and source for props, materials and product mock-up.
  • Visit retail outlets to coach in-store retail teams to interpret the guidelines and training them in the execution of the visual concept.
  • To produce seasonal/ festive gift sets/ hampers configuration.
  • Develop strategies and action plans to grow sales from the corporate channel.
  • Identify new markets/ events/ joint collaboration.
  • Manage and follow through with corporate clients' needs.
  • Review, develop, administer and ensure adherence to the Standard Operating Procedures.


  • Marketing & Sales
  • Visual Merchandising
  • Interior Design
  • Art and Design


  • Talent for design, colour and style.
  • Creative flair and imagination.
  • Visual/ spatial awareness and manual dexterity.
  • Arranging displays and preparing product dummies.
  • Customer Service Skills.
  • Effective communication and negotiation skills.
  • Flexibility and able to work with constructive criticism.
  • Photography skills.


  • Sales experience in Retail and B2B.
  • Retail merchandising/ design experience.
  • Persistence.
  • Able to start work immediately.


Assistant Supervisor (Full Time)

Located in Gardens Mall & 1 Utama

Responsible for the daily running of store
Organise and distribute staff schedules
Excellent customer service and people management skills
2 to 3 years retail operations working experience
Willing to work shifts, on public holidays and weekends
Good command of English language


Retail Assistant (Full Time)
Located in Subang Empire, Bangsar Village, 3 Damansara & 1 Utama

Excellent customer service and people management skills
1 to 3 years retail operations working experience
Willing to work shifts, on public holidays and weekends
Good command of English language


Please contact 603-5623 8995 for a job interview, or email careers@royce.com.my with your resume, experience, present and expected salary.

Shortlisted candidates will be contacted via phone call.